Question 1

Why choose a Dura-Lite replacement truck radiator?

Accepted Answer

Our commitment to quality and excellence means Dura-Lite heavy-duty truck radiators offer a higher level of durability as well as solutions to the most common problems drivers face. This keeps you out of the shop and back on the road.

Question 2

Why choose a Dura-Lite Evolution Charge Air Cooler?

Accepted Answer

By design, the Dura-Lite™ Evolution charge air cooler will save you money and time, keeping you out of the shop and on the road for longer. It is the most reliable charge air cooler on the market.

Question 3

Why choose a Dura-Lite Eliminator Charge Air Cooler?

Accepted Answer

Dura-Lite’ s Eliminator charge air cooler is the best built, most durable, and affordable charge air cooler option on the market. Keep your equipment working longer for less, and trust in the Dura-Lite™ 1-year, unlimited-mile guarantee.

Question 4

What is Dura-Lite’s Tester-Kit Warranty?

Accepted Answer

Dura-Lite’s Tester-Kit™ is warranted against defects for a period of 1 (one) year from the date of purchase.

Question 5

Dura-Lite’s Tester-Kit™ is warranted against defects for a period of 1 (one) year from the date of purchase.

Accepted Answer

Yes. Dura-Lite’ s warranty is not prorated and warrants the original vehicle installation for a period of 7 (seven) years or 1,000,000 (one million) miles or 1,609,000 (one million, six hundred and nine thousand) kilometers, whichever occurs first from the date of installation that it’s Evolution® Charge Air Coolers.

Question 6

Do all of Dura-Lite’ s Charge Air Coolers have a 7 Year/ 1,000,000 Mile Warranty?

Accepted Answer

Most Dura-Lite Charge Air Coolers are backed by our industry-leading (non-prorated) 7 Year / 1,000,000 Mile Warranty. Certain Part numbers carry a limited warranty ranging from 1 (one) to 3 (three) years depending upon the design and application.

Question 7

What is Dura-Lite’ s Eliminator Charge Air Cooler Warranty?

Accepted Answer

Dura-Lite’ s warranty is not prorated and warrants the original vehicle installation for a period of 1 (one) year from the date of installation (unlimited mileage).

Question 8

What is Dura-Lite’ s Radiator Warranty?

Accepted Answer

Dura-Lite’ s warranty is not prorated and warrants the original vehicle installation for a period of 1 (one) year from the date of installation (unlimited mileage) that its Radiators (the “Radiator”) will remain free from defects in material and workmanship under normal on-highway operating conditions.

Question 9

What is Dura-Lite’s Tester-Kit Warranty?

Accepted Answer

Dura-Lite’ s Tester-Kit™ is warranted against defects for a period of 1 (one) year from the date of purchase.

Question 10

Is the warranty on a Dura-Lite Charge Air Cooler transferable?

Accepted Answer

Yes. Dura-Lite Charge Air Coolers are warranted on the original vehicle installation for the length of the warranty period.

Question 11

I just purchased a vehicle that has a Dura-Lite Charge Air Cooler on it, is the warranty still valid?

Accepted Answer

Dura-Lite Charge Air Coolers are warranted on the original vehicle installation for the length of the warranty period.

Question 12

Will the use of a Dura-Lite Charge Air Cooler void my Original Equipment engine warranty?

Accepted Answer

No. Dura-Lite Charge Air Coolers are designed to perform equal to or better than the Original Equipment Charge Air Cooler. Many Original Equipment Truck and Engine Manufacturers have selected Dura-Lite as their aftermarket supplier.

Question 13

Where can I get a blank Product Registration Form (Warranty Card)?

Accepted Answer

Please reference Dura-Lite’ s Product Registration section of the website to print off a PDF copy of the applicable form or contact Dura-Lite Customer Support at (866) 906-1159.

Question 14

How do I submit a Product Registration Form (Warranty Card)?

Accepted Answer

Complete and Mail or Fax the bottom portion of Product Registration (Warranty Card) that is attached to the new Dura-Lite product or register online on the Product Registration section of Dura-Lite’ s website.

Question 15

How can I determine if my Dura-Lite Charge Air Cooler is still under warranty?

Accepted Answer

Please contact Dura-Lite Customer Support at (866) 906-1159 with the Dura-Lite Part (Model) # and Serial # to have it checked.

Question 16

How do you determine the Dura-Lite Part (Model) # and Serial #?

Accepted Answer

Open the hood or engine compartment of the vehicle and look for the Dura-Lite Part (Model) # and Serial # Label on the Charge Air Cooler. The Label is typically located on the top center of the Charge Air Cooler.

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